Outdoor Concept a.s. is a Czech distributor company operating in the region of Central and Eastern Europe. The company was founded in 2010, nevertheless, experiences of members of the company team have been cumulated since 1991.
Outdoor Concept a. s. is a distributor of well recognized brands. The portfolio of brands consists of Hannah, Keen, Rafiki, Smartwool, Osprey, Ternua, prAna, Julbo, MATT, Garmont, Zamberlan a Tatonka.
Extensive portfolio of the distributed internationally recognized brands of outdoor clothing and equipment and their representation on the market brings the company Outdoor Concept a.s. to the forefront from the point of significance on Central European market of outdoor equipment.
Out-of-court resolution of consumer disputes
A customer who is a consumer pursuant to Act No. 634/1992 Coll., on Protection of Consumers, is pursuant to the Act on Protection of Consumers entitled to out-of-court resolution of a consumer dispute resulting from a contract for delivery of goods (hereinafter referred to as “Consumer Dispute”). In the case that a Consumer Dispute occurs between our company and a customer and we fail to settle it by mutual agreement, the customer may file a petition for out-of-court resolution of such dispute to the entity entrusted with out-of-court resolution of Consumer Disputes, namely:
Czech Trade Inspection Authority (Česká obchodní inspekce)
Central Inspectorate ADR Department
120 00 Praha 2
Consumers may also use the platform for online dispute resolution established by the European Commission at http://ec.europa.eu/consumers/odr/